Shenandoah Valley Electric Cooperative Outlines Ways To Pay Bills
In a press release date January 4th, Shenandoah Valley Electric Cooperative indicated they are aware of the late delivery of electric bills for some members because of ongoing challenges facing the U.S. Postal Service.
SVEC strongly emphasized they are not disconnecting residential members for nonpayment during this time. The co-op asks these members to pay what they can, when they can until operations get back to normal.
Per recent Virginia General Assembly action, nonresidential members are no longer covered by the disconnection moratorium. These members should contact the cooperative for more information on payment arrangements
SVEC members have several ways to view their account information or pay their balance:
- Enroll in EZ Pay: This payment option allows the amount of the electric bill to be automatically deducted from a member’s bank account.
- Download the MySVEC App: Available for both Android and iOS devices, this free mobile app allows members to view and pay their current balance (along with other features such as reporting an outage and receiving outage restoration information).
- Set Up an Online Account: Members can visit svec-online.coop and register their account to access their information, pay online or enroll in SVEC programs.
- Call 1-800-234-7832: Members can access their account balance and make payments over the phone.
Members can follow along for updates by visiting svec.coop and the cooperative’s social media channels.
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