Shenandoah Valley Electric Cooperative Outlines Ways To Pay Bills

In a press release date January 4th, Shenandoah Valley Electric Cooperative indicated they are aware of the late delivery of electric bills for some members because of ongoing challenges facing the U.S. Postal Service.

SVEC strongly emphasized they are not disconnecting residential members for nonpayment during this time. The co-op asks these members to pay what they can, when they can until operations get back to normal.

Per recent Virginia General Assembly action, nonresidential members are no longer covered by the disconnection moratorium. These members should contact the cooperative for more information on payment arrangements

SVEC members have several ways to view their account information or pay their balance:


  • Enroll in EZ Pay: This payment option allows the amount of the electric bill to be automatically deducted from a member’s bank account.


  • Download the MySVEC App: Available for both Android and iOS devices, this free mobile app allows members to view and pay their current balance (along with other features such as reporting an outage and receiving outage restoration information).


  • Set Up an Online Account: Members can visit and register their account to access their information, pay online or enroll in SVEC programs.


  • Call 1-800-234-7832: Members can access their account balance and make payments over the phone.


Members can follow along for updates by visiting and the cooperative’s social media channels.

Story By

Scott Smith

Scott Smith is the General Manager for Allegheny Mountain Radio and Station Coordinator and News Reporter for WVLS. Scott’s family has deep roots in Highland County. While he did not grow up here, he spent as much time as possible on the family farm, and eventually moved to Highland to continue the tradition, which he still pursues with his cousin. Unfortunately, farming doesn’t pay all the bills, so he has previously taken other jobs to support his farming hobby, including pressman/writer for The Recorder, and Ag Projects Coordinator for The Highland Center. He lives in Hightown with wife Michelle and son Ethan. In his spare time, he wishes he had more spare time, especially to ride his prized Harley-Davidson motorcycle.

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