SVEC Warns of Scam

In a press release dated May 27th, Shenandoah Valley Electric Cooperative announced it had learned of a phone scam affecting member-owners in which someone purporting to be a Cooperative representative threatens to shut off someone’s electric service unless payment is made over the phone. A toll free number unaffiliated with SVEC is being supplied to member-owners who receive the call.


SVEC President & CEO Myron Rummel said  “First and foremost, we want our members to know that no representative of the Cooperative will ever mention a specific credit card or payment method, and our employees will only communicate about potential termination of electric service with members through a mailed notification, not through a phone call asking the member to pay for their service by credit card. We want our members to be aware that correspondence of this nature will not be generated by the Cooperative.

Furthermore, if one of our members does receive a scam call like this, we suggest that you contact our office to verify your account status and contact law enforcement immediately if a financial transaction occurs”


Rummel suggested that if members have any questions about their account, or suspect a phone call to be suspicious, they can call SVEC at (800)-234-7832, which is the only toll free number tied to the Cooperative.

Story By

Scott Smith

Scott Smith is the General Manager for Allegheny Mountain Radio and Station Coordinator and News Reporter for WVLS. Scott’s family has deep roots in Highland County. While he did not grow up here, he spent as much time as possible on the family farm, and eventually moved to Highland to continue the tradition, which he still pursues with his cousin. Unfortunately, farming doesn’t pay all the bills, so he has previously taken other jobs to support his farming hobby, including pressman/writer for The Recorder, and Ag Projects Coordinator for The Highland Center. He lives in Hightown with wife Michelle and son Ethan. In his spare time, he wishes he had more spare time, especially to ride his prized Harley-Davidson motorcycle.

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