SVEC Warns of Scam
In a press release dated May 27th, Shenandoah Valley Electric Cooperative announced it had learned of a phone scam affecting member-owners in which someone purporting to be a Cooperative representative threatens to shut off someone’s electric service unless payment is made over the phone. A toll free number unaffiliated with SVEC is being supplied to member-owners who receive the call.
SVEC President & CEO Myron Rummel said “First and foremost, we want our members to know that no representative of the Cooperative will ever mention a specific credit card or payment method, and our employees will only communicate about potential termination of electric service with members through a mailed notification, not through a phone call asking the member to pay for their service by credit card. We want our members to be aware that correspondence of this nature will not be generated by the Cooperative.
Furthermore, if one of our members does receive a scam call like this, we suggest that you contact our office to verify your account status and contact law enforcement immediately if a financial transaction occurs”
Rummel suggested that if members have any questions about their account, or suspect a phone call to be suspicious, they can call SVEC at (800)-234-7832, which is the only toll free number tied to the Cooperative.